The first session of this year’s Afro Ant Young Achievers Programme was dedicated to exploring “Integrity & Ethics”[i] (20 February 2016). This review, split into two parts, continues with this critical theme, drawing on theoretical as well as applied / practical and current affairs sources. Part...

According to  Gartner1 : "Despite more than 50 years of history and countless methodologies, advice and books, IT projects keep failing." This month, the Afro Ant team is looking at some of the most well-known Project failures, theories around why projects fail, and what lessons we can learn...

By Edward Mady This article originally appears in Harvard Business Review. Would Marilyn Monroe or Elizabeth Taylor have tolerated customer service shaped only by a checklist? No. Neither do today’s guests of the Beverly Hills Hotel, a favorite of those two actresses. While leading the 1,000 employees at...