Position title
Business Process Analyst


Responsible for documenting simple business requirements and assisting in ensuring that Information Technology systems meet the requirements.





  • Relevant 3-year Information Technology or business-related qualification
  • Faculty Training Institute Business Analysis qualification will be advantageous




  • Minimum of 5 years Business / Process Analysis experience
  • Exposure to relevant methodology and tools e.g. Process Modelling tools, Project Management methodologies (Waterfall, Agile etc.)
  • Exposure in solution design workshops
  • Working knowledge in delivering typical Business Analysis Artefacts
  • Displays an innate willingness to learn and keep abreast of current methodologies and technologies
  • Identifies the information needed to solve a problem
  • Sets priorities with an appropriate sense of what is most important for effective delivery
  • Manages time effectively to accomplish what needs to get done
  • Prepares basic presentations that are logically structured
  • Speaks clearly and understandably when interacting with others
  • Understands how self is perceived by others and works to establish rapport
  • Responds to change with appropriate sense of commitment and enthusiasm
  • Actively engages in change to better understand the effects on own role


  • Contribute to the development of the Business Analysis Approach in project execution or investigation
    • Understand project context to determine applicable BPA approach


  • Assist with the definition and review of business processes
    • Understand current business processes and define future business processes
    • Document future business process/es


  • Participate in Business requirements workshops or sessions to elicit and define system requirements
    • Assist with Planning and executing business requirements elicitation sessions / workshops
    • Develop Business Requirement Specifications


  • Attend solution design workshops
    • Assist with Developing Functional Requirement Specifications
    • Provide input to System Requirement Specification and other Technical oriented documents


  • Assist in development of testing and training materials
    • Document test scenarios and review test cases
    • Executing testing to ensure that new system meet requirements
    • Coordinate User Acceptance Testing (UAT)


021 461 1369

Employment Type
Duration of employment
3 months
Retail Industry
Job Location
Cape Town, Western Cape, South Africa
Date posted
March 14, 2024
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Position: Business Process Analyst

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