Position title
Senior Business Analyst
Role Description

The Senior Business Analyst forms part of the Information Technology team reporting to the head of IT. The core objective of the role is to analyse and understand all processes within all departments with the intent of improving overall business performance. In addition, the Senior Business Analyst will work closely with the head of IT to understand the vision, strategy and thinking IT has, in order to add value and improve the business performance and meet business strategy. The outcome of the analysis and understanding the IT vision will form the basis of solution design that results in improving efficiencies, optimising and/or redefining business processes and the development or redevelopment of automated / technology driven solutions.

Required Skills
  • Significant Business Analysis training and/or experience
  • Knowledge, understanding and experience of globally accepted, tried and tested, Business Analysis techniques and methodologies
  • Ability to work with all levels of business – from shop floor to executive
  • Knowledge of Software Development, Database Development and general Application Development
  • Documentation based on formal Business Analysis methodologies / frameworks and should contain artifacts such as context diagrams, data flow diagrams, process flows, entity relationship diagrams, use cases etc.
  • Ability to analyse systems at a technical level to extract business rules and requirements from existing systems / applications / software
  • Experience with databases e.g., performing basic database queries using SQL
  • Strong analytical capabilities
  • Have a creative mindset
Ideal Qualifications and Experience
  • Bachelor’s Degree in Computer Science, Business Studies, Industrial Engineering
  • Formal qualification in Business Analysis such as FTI, IIBA, CBA
  • Minimum of 7 years working experience as a Business Analyst
  • Minimum of 10 years working experience
  • Excellent communication and writing skills
  • Analysis, understanding and documentation of all As-Is business processes
  • Analysis, understanding and document of To-Be business processes
  • Analysis, understanding and documentation of all new business requests / requirements
  • Creation of business requirements for new software or redevelopment of existing software
  • Creation, optimisation, improvement of business processes
  • Analysis, understanding of the IT vision and strategy
  • Understand the business processes and the business need for data and the resulting information provided by data
  • Understand what information is relevant to the business, at all levels of management, the various departments and overall business operations with the intent that the relevant and useful information is readily available to the business
  • Drive buy-in and acceptance from business with respect to proposed solutions and new or improved business processes
  • Identify opportunities to improve the business by means of either business process redesign or technology solution
  • Work closely with all levels of the business in order to understand what the business needs in order to perform better, efficiently and optimally
  • Help business identify opportunity to improve
  • Elicit, analyse, communicate and validate requirements i.e., gather, analyse, clarify and understand business requirements, rules and dependencies – ensure that requirements are clear, complete and unambiguous
  • Requirements analysis for reports
  • Challenge the status quo logically and with the intent to improve the business performance
  • Mentor junior business analysts and other members of the IT team with respect to business analysis


021 461 1369

Employment Type
Duration of employment
12 months
Transportation Services
Job Location
Cape Town, Western Cape, South Africa
Date posted
August 17, 2021
Valid through
September 14, 2021
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Position: Senior Business Analyst

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