Position title
Learning Solutions Administrator
ROLE PURPOSE
The purpose of this role is to provide comprehensive administrative support across the People function portfolio, ensuring accurate document management and compliance with relevant policies. This role involves assisting in the design and delivery of training programmes, maintaining precise records on learning systems, and ensuring adherence to Group Learning & Development standards. Additionally, the role encompasses supporting the financial processes, handling contracts and reporting, engaging with learners, and delivering administrative support related to Learning and Development activities.
ROLE RESPONSIBILITIES
- Assist in producing strategic and regulatory reports for stakeholders while ensuring adherence to relevant policies and legislation
- Verify compliance through audits and reviews, as well as actively participating in audits and compliance assessments
- Maintain training records within the Learning Management System (LMS) and ensuring the accuracy of master data as well as captured learning results
- Monitor and evaluate the effectiveness of training programmes through feedback collection and performance metrics
- Act as a liaison between trainers, learners, and management to facilitate communication and address any training-related inquiries or issues
- Arrange learning events, including logistics such as venue and catering
- Facilitate programme orientation, academic support activities and graduations
- Liaise with external vendors to onboard in accordance with established guidelines
ROLE REQUIREMENTS
QUALIFICATIONS:
- Grade 12, National Senior Certificate – (essential)
- Diploma in Human Resource Development or related field – (preferred)
EXPERIENCE:
- 2+ years in a Training Administrator role with exposure to Learning and Development – (essential)
- Experience within the FMCG, Retail sector or similar – (preferred)
- Computer literacy: MS 365 suite – (essential)
KEY COMPETENCIES AND WORK ETHIC:
- High level of self-motivation and drive to set, meet and exceed on goals and expectations
- Curious and willing to learn – Proactively identifies new areas for learning; seizes learning opportunities and actively uses newly gained knowledge and skill on the job
- Good communication skills – Communicates well both verbally and in writing. Able to explain and simply technical concepts and confidently convey information to stakeholders. Able to compile well-developed and visual reports
- Able to work under pressure and under tight time constraints in a high-volume, fast-moving environment
- Creativity and Innovation – Approaches situations with an open mind and demonstrates a unique way to solve problems as opposed to relying on others
- Use data to investigate problems, detect patterns and extrapolate insights
- Stay updated on the latest research and developments in Data Administration and adjacent fields to ensure the latest technology, techniques and methods are always applied
- Has integrity and takes accountability for actions and mistakes
Contacts
talent@afroant.com
021 461 1369
Employment Type
Contractor
Industry
Retail Industry
Job Location
Cape Town, Western Cape, South Africa
Date posted
February 23, 2026
