The Project Manager is accountable for the end-to-end delivery of IT and business projects within the company’s UPD IT Portfolio. The role ensures the successful execution of initiatives that enable business efficiency, supply chain optimisation, and customer value. The Project Manager will coordinate cross-functional teams, manage vendors, and ensure all projects—particularly SAP and enterprise system initiatives—are delivered within scope, budget, and timeline while maintaining alignment with company’s strategic objectives.

QUALIFICATIONS:

• Bachelor’s Degree in Information Technology, Business, Supply Chain and or Pharmaceutical Management, or a related field
• Formal Project Management certification (e.g., PMP, PRINCE2 Practitioner, or Agile certification)

EXPERIENCE:

• 3 – 5 years’ experience managing IT and business projects, preferably in Supply Chain, Retail, or Pharmaceutical industries
• Demonstrated experience in SAP project delivery or ERP implementations (e.g., SAP ECC, S/4HANA, MM, SD, WM, or related modules)
• Hands-on experience working within structured PMO and governance environments
• Proven ability to manage vendors, third-party service providers, and system integrators
• Experience working with both Waterfall and Agile project delivery methodologies

KNOWLEDGE AND SKILLS:

• Strong project planning, scheduling, and stakeholder management capabilities
• Proficiency with project management and collaboration tools (e.g., MS Project, Smartsheet, Jira, Teams, SharePoint)
• Understanding of key business processes across IT, Supply Chain, and Pharmaceutical operations
• Solid financial management skills, including budget tracking and cost variance reporting
• Excellent written and verbal communication, presentation, and reporting skills
• Analytical thinker with strong problem-solving and risk management ability
• Working knowledge of SAP environments and integration points within the business

CORE COMPETENCIES:

• Delivery Excellence: Consistently delivers high-quality outcomes that meet time, cost, and quality expectations
• Stakeholder Engagement: Builds strong relationships across IT, business, and vendor teams to ensure alignment and collaboration
• Accountability: Takes ownership of deliverables and drives resolution of issues
• Adaptability: Manages changing priorities and business needs with professionalism and composure
• Communication: Effectively conveys information and provides clear, concise project reporting
• Continuous Improvement: Supports the PMO’s goal of enhancing delivery maturity and consistency